Does some airlines really need Flight Attendants?

I had to go on a quick trip recently and I booked tickets on US Airways. I have not travelled on airlines other than SouthWest off late and did not realize how much things have changed on other airlines. I noticed that even coffee and water is charged. 15 minutes into the flight, after an announcement on how much everything that one wants costs, the flight attendants went around shouting, trying to get attention from the passengers. Not many passengers turned their heads for cat calls like “Does anybody want to buy anything?”. Except for folks in business class I do not think they sold anything. Given this situation, except for closing all the overhead bins and demonstration of safety features at the beginning, I did not see much need for them. May be airlines can take this TIP and cut down on flight attendants as well as part of their cost cutting measures. It might not be such a big deal, except in cases like the “Miracle on Hudson” where people might need some help.

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About Venu Mallarapu

I am currently working as Director & Global Client Partner at Cognizant Technology Services in their Life Sciences division. I have over 19 years of experience in developing IT Solutions and Services, specifically for Life Sciences industry for over 13 years. I have worked with small to large pharma customers to address their business needs across R&D, Sales and Marketing and Manufacturing & Supply Chain areas. My passion is Pharma R&D. I blog and write about varied topics in Pharma Industry as well as latest Technology trends that impact Clinical Research and have also presented at various conferences and workshops on wide variety of related topics.

2 responses to “Does some airlines really need Flight Attendants?”

  1. Jay says :

    Funny.

    Lets put the flights on auto pilot too, no need for pilots, or pilot schools, or pilot uniforms. If you take axe down the chain pretty much no one needs or can afford to fly and no need for flights. Done deal 🙂

    • vmallarapu says :

      I think we should, if we can catch up to the idea with technology. Same way Ford or Toyota have done many decades ago by subscribing to the ‘Assembly Lines‘. I personally did not really see much use for 3 flight attendants on a flight that sells water and peanuts. The way the economy is stinking these days, people cannot afford to pay for hauling their luggage and pay for their peanuts (at $5 a bag that costs $1 in a vending machine) too. May be, one flight attendant is the solution. Reducing these jobs might save some more elsewhere in the same company!

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