Is Technology dividing people?

Use of technology is something I have always enjoyed and will do so in future. However, there has been many occasions that has put me in awkward social situations. These range from downright embarrassments to heated arguments to even pulling punches. Well, I would not go into detail of all such incidents. But, I would like to cite a situation that just happened to me today.

Me and my son badly needed a hair cut. I have a two year old and all you parents out there can imagine how tough it is to get them to sit through a hair cut. The moment they see all the gadgetry (I mean clippers, scissors, combs, dryers and such) they get even more scared. In order to avoid a prolonged stay at the barber shop, I used heir online checkin feature.

By the time we arrived at the shop, the waiting room was packed. They let us cut the physical queue and get us straight to the chairs. As elderly gentleman waiting there for over 30 mins got really ticked off, stood up and said he is not mad or upset but walked out stating that he needed to catch a train. This event left me a little perplexed and made me wonder if technology is dividing people, more so between the generations that are already divided in a huge way.

Any thoughts?

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About Venu Mallarapu

I am currently working as Director & Global Client Partner at Cognizant Technology Services in their Life Sciences division. I have over 19 years of experience in developing IT Solutions and Services, specifically for Life Sciences industry for over 13 years. I have worked with small to large pharma customers to address their business needs across R&D, Sales and Marketing and Manufacturing & Supply Chain areas. My passion is Pharma R&D. I blog and write about varied topics in Pharma Industry as well as latest Technology trends that impact Clinical Research and have also presented at various conferences and workshops on wide variety of related topics.

2 responses to “Is Technology dividing people?”

  1. Raj says :

    Venu,
    Before the on-line check in we called ahead and before that we scheduled the future appointment at current one and before that we couriered 🙂 … so means of convenience has always been available for people who sought it regardless of one being a “tech” or “tech not”.

    • Venu Mallarapu says :

      Agreed Raj. It is always a socially awkward situation when to people one that uses the technology and the other that doesn’t show up at the same place and compete 🙂

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